Frequently Asked Questions
Looking for answers? Check out our frequently asked questions for more details.
I want to try a class, what’s the best way?
We’d love for you to experience a class with us. To do this, you’d need to purchase a drop-in pass. Once you buy this, you’d reserve a spot in the BollyWorks Fitness class you’d like to attend and that’s it. You show up to dance. Click here to purchase your drop-in pass.
Where is your class schedule?
Our class schedule is located at the top right of the website page. Click here to access it.
Do you offer kids classes?
We have adult Bollywood dance classes only. You’d need to be 15 or older to participate in class with us.
How do I register for a class?
By heading to the passes page and purchasing a class pass. Then use that pass to book into your classes.
How do waitlists work?
A waitlist will show up if you try to sign up for a class that is full. If a spot opens up you’ll know 2 hours before class via the email you signed up with. You can also check the status of your booking on your Wellness Living Acghieve app or log in with your student account on a web browser. You can cancel your waitlist status on your own too. If you do not get into a class that you’re waitlisted for, you will not lose a credit and will not be charged additionally.
Can I try a choreography class?
The answer to this would depend on which location you’re looking at. If the class is already full, chances are that you can’t get in. However, if the class isn’t full, then you’d reach out to our studio manager at [email protected] to see if this is an option. Drop-ins for choreography are possible only in the first class of the new song. So please reach out to Jamie if you notice an open class.
What is the cancelation window?
For BollyWorks Fitness classes, you can cancel until 12 hours before class through your student account. For choreography classes, you’re signing up for the full series. And the cancelation window doesn’t apply.
Can I share a class pass with a friend?
No. Every student will need their own passes, student account and waivers signed online.
Are you on location during non-class hours?
No we are not available during non-class hours. The best way to reach us is online via email at [email protected]. Or leave us a detailed voicemail if you can’t find the answer for what you’re looking for.
Can I walk in and take a class?
No walk-ins. Please sign up online, and reserve a spot before walking in. We will not be able to accommodate walk-ins on location.
Can I bring my kids to class with me?
You need to be 15 and above to participate in class. Kids are not allowed into any BollyWorks classes. Only participating adults are on the premises.
What if I have not used all my passes and they expire?
We’d suggest that the next time you pick a different pass that suits your attendance habits better. All pass expiration dates are final.
I tried calling and it always goes to voicemail. How do I speak to someone?
The best way to reach us is to be specific about your query via voicemail or email. You can reach our studio manager at [email protected]. Or leave us a detailed voicemail with your questions at 415-745-1319. Allow 24 hours on weekdays for a callback. We are not open on weekends. Emails is a faster way to get responses from us.
Do you do private events – like weddings, mehandi, etc?
We have done it these in the past. But not offering these at this time.
What do I wear for class?
We recommend workout gear for all classes. Something you can move freely in and sweat in. Dance leggings, shorts and athletic tops are typical workout gear. We recommend good athletic shoes for BollyWorks Fitness classes.
Please note: Our Redmond studio allows only indoor shoes for all classes. If you don’t have clean indoor shoes that you can change into – then please dance barefoot. Some choreography classes are danced barefoot, the instructor will keep you updated about this.
Can I get a refund, I changed my mind.
We do not offer refunds. Please head to our studio policy page for more information about this